Privacy Policy
Last updated: April 16, 2026
1. Who We Are
Mover Bros (“we”, “us”, “our”) is an owner-operated moving company based in London, Ontario, Canada. We can be reached at hello@moverbros.ca or (437) 755-5201.
2. Information We Collect
We collect personal information when you:
- Request a quote through our Tally.so form (name, email, phone, move addresses)
- Book a consultation through Cal.com (name, email, phone number)
- Contact us by phone or email directly
We also collect non-personal analytics data through Vercel Analytics (page visits, referring pages, browser type) to understand how the site is used. This data is anonymised and does not identify you personally.
3. How We Use Your Information
- To respond to your quote request or booking inquiry
- To schedule and confirm your move
- To contact you about your move (dates, timing, confirmation)
- To improve our website and services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Third-Party Services
We use the following third-party services that may process your data:
- Tally.so - form collection (Privacy Policy: tally.so/privacy)
- Cal.com - appointment scheduling (Privacy Policy: cal.com/privacy)
- Vercel - website hosting and analytics (Privacy Policy: vercel.com/legal/privacy-policy)
These services have their own privacy policies and we encourage you to review them.
5. Cookies
Our website uses cookies and similar technologies. Vercel Analytics uses anonymous cookies to track page visits. Cal.com uses cookies to enable the booking widget. You can disable cookies in your browser settings, though this may affect some features.
6. Data Retention
We retain your personal information for as long as necessary to complete your move and for a reasonable period afterward (generally up to 12 months) in case of follow-up inquiries or disputes. You may request deletion of your data at any time.
7. Your Rights (PIPEDA)
Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent at any time (subject to legal or contractual restrictions)
To exercise these rights, contact us at hello@moverbros.ca.
8. Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. All data transmitted through our website is encrypted via HTTPS.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, contact us at:
Email: hello@moverbros.ca
Phone: (437) 755-5201